Frequently Asked Questions
When will my artwork be delivered?
Shipping times depend on your location:
- Netherlands & Belgium: 2 to 3 working days
- Germany 2 to 5 working days
- Rest of Europe: 4 to 8 working days
- Worldwide: 5 to 10 business days
Can I return my order?
We offer a 30-day return or exchange policy if you are not satisfied with your order. For more information, please refer to our Returns Policy .
How can I contact customer service?
You can reach us by email at info@framedliquor.com. Our team will respond to your inquiry within 48 hours. You can also fill out the contact form .
Do you offer discounts for new customers?
Yes! Sign up for our newsletter and enjoy 10% off your first order.
Is it possible to send my own bottle?
Yes, you can! You can send us your own bottle with a special meaning. Check out the page " frame your own bottle ".