Frequently Asked Questions
Do you offer discounts for new customers?
Do you offer discounts for new customers?
Yes! Sign up for our newsletter and enjoy 10% off your first order.
How can I contact customer service?
How can I contact customer service?
You can reach us via email at info@framedliquor.com. Our team will respond to your inquiry within 1-2 business days. Or fill out the contact form .
How long does shipping take?
How long does shipping take?
Ordered today, shipped tomorrow! With free shipping in the Netherlands and Belgium from €40,-
Shipping times depend on your location:
Netherlands & Belgium: 2 to 3 working days
Germany: 2 to 5 working days
Rest of Europe: 4 to 8 working days
Worldwide: 5 to 10 business days
What is your return policy?
What is your return policy?
We offer a 30-day return or exchange policy if you are not satisfied with your order. For more information, please refer to our Returns Policy .
Is it possible to send your own bottle?
Is it possible to send your own bottle?
Yes, you can! You can send us your own bottle with a special meaning. Check out the page ' Frame your own bottle '